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September 2, 2016
Published by Robyn Robertson at September 2, 2016
Categories
Sitting across from an employee, clearly distressed by the notion that his job was at risk, he exclaimed “Why are you being confrontational?” Shocked by his response I explained that by giving him all the facts I was supporting him in making an informed choice about the best way to […]
March 7, 2014
Published by Robyn Robertson at March 7, 2014
Categories
It took me quite a while to learn how to accept compliments gracefully. My instinctive response would go something like this: “Oh, this old thing, I’ve had it about 20 years” or “No need to thank me, it was nothing” or “Don’t mention it. Anyone could have done that” In […]
February 28, 2014
Published by Robyn Robertson at February 28, 2014
Categories
Like the Cobbler with no shoes, I’m sure we’ve all been guilty of imparting pearls of wisdom to others and ignoring our own advice. Well, today I’m making a point of practising what I preach and keeping this communication succinct! Here are five principles that if followed will get the […]