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February 5, 2016
Published by Robyn Robertson at February 5, 2016
Categories
Developing a product or service, or simply starting something new requires a lot of our time and energy. There are deadlines to be met (self-imposed or otherwise) and most everything else ends up on the back burner. What typically happens is that we work flat out to complete the assignment […]
January 15, 2016
Published by Robyn Robertson at January 15, 2016
Categories
We make far too many assumptions about how our conversations are received (and processed); and we take it for granted that people ‘get the message’ when the reality is most people don’t – or they take away one we hadn’t intended. For example, if our customers don’t know the full […]
July 25, 2015
Published by Robyn Robertson at July 25, 2015
Categories
…And you’ve proved that expression to be absolutely true. Feedback from a client recently to describe the value they get from Robertson Fox. It’s a delicate balance. You pay a price for a service and in return you get value; and the client is always in control of that because […]