September 13, 2015

3 Key Things a Great Leader Should Remember

When asked what I believed to be the three key things a great leader should remember, I took a moment to think about it. Arguably, I could have answered this student’s question in several different ways. Leadership is such a broad subject. And numerous definitions abound. So, I thought about […]
September 5, 2015

Want to Improve Employee Effectiveness? Think Quality Over Quantity!

Whether wearing my General Manager or HR Director hat, staffing issues were at the centre of most business conversations with colleagues. You could guarantee that as soon as things picked up a manager’s first port of call would be to submit a recruitment requisition. Rarely did they question what people […]
August 29, 2015

Hungry to Learn? Your Clients will Benefit!

The longer I’m at this game the more I realise how much there is to learn about my specialist field. Research is being undertaken all the time, spawning new ideas and innovations in leadership; what it means to be an exemplary leader and how that directly impacts business performance. At […]
August 20, 2015

Success is Both Frequent and Fleeting. Make Sure you Notice!

The concept of success comes up a lot in conversation and the more I debate it the more certain I am that it’s a hungry beast; never truly satisfied. With the best of intentions we set goals and objectives; then life gets in the way. It derails our efforts or […]
August 13, 2015

When in Rome, do as the Romans do – Clear Vision, Simple Strategy

I was tempted to say ‘when in Manchester, do as the Mancunians do’ but the expression doesn’t have the same ring to it or indeed the global recognition. There are lessons we could learn from the Romans; one being that they knew how to keep things simple. They built straight […]
August 7, 2015

Think you Know What Motivates People? One Man’s Rubbish is Another’s Treasure!

One of the most important lessons I’ve learned about managing people is that motivation is personal. Regardless of any blanket schemes that have been put in place, it is always best to ask people individually what motivates them. An obvious assumption many businesses make is that employees are all motivated […]
July 31, 2015

Worried About Being Pigeonholed? Niching in Business is a Good Thing!

Business people tend to worry that they will lose revenue if they choose to focus in on specific products and services; in fact the opposite is true. Focusing your mind on a niche or two has a dramatic impact on company resources; not least your time and energy and on […]
July 25, 2015

You Get What You Pay For…

…And you’ve proved that expression to be absolutely true. Feedback from a client recently to describe the value they get from Robertson Fox. It’s a delicate balance. You pay a price for a service and in return you get value; and the client is always in control of that because […]
July 18, 2015

Think you Have Clarity on a Situation? Wait Until You’ve Heard Everyone Else’s Perspective!

In conversation with colleagues, we were discussing workload for the coming week and I mentioned that I was scheduled to do some individual coaching for one of my company clients. It was a standalone session with a short-term specific outcome. What followed was a debate about the motivation of the […]
July 11, 2015

Play to Your Strengths but Don’t Overdo Them!

When preparing for interview, etiquette is that you ramp up your strengths and minimise your weaknesses. You don’t pretend that you have none because that would be a lie and it’s the quickest way to lose credibility with the interviewer. Rather, you would identify a weakness, describe what you have […]
July 4, 2015

Want Your People to Listen? You Need to Become a Gossip!

It used to surprise me which aspects of a company communication people heard. Rarely would it be the facts. Given that I’ve always operated in senior management positions, I’ve been privy to the intended messages coming from the top; and often witnessed a mismatch between what management were trying to […]
June 27, 2015

Overwhelmed by Business Growth? Upgrading Comes With the Territory!

Inevitably there are growing pains associated with a new company start up; and I look back with pride at how well I navigated through those early years. Determined not to become one of the 80% of businesses that fail within twelve months of opening their doors (or any year since […]
June 20, 2015

Consider Your Team Credible? Influencing Capability can be Lost as Well as Gained!

  Influencing capability is something that clients often ask me to help them with. Sometimes an individual leader makes the request on the back of a promotion. And they recognise the requirement to make a greater impact. Other times it’s a team request. And they ask me to help them […]
June 13, 2015

Laziness or Procrastination? No Matter, Delay no More!

A client asked me why some people work hard and it feels like play; whilst others are drained by it and feel every minute of the effort they put in. At the point of asking they were feeling miserable about how little time they had to get stuff done. I […]
June 5, 2015

Thinking About a Change in Direction? It’s Less Risky Than you Think!

I was asked for some careers advice this week by someone who wants to work in a related field and they are struggling to find an occupation which is affiliated to their degree. In fact, it’s a question I get asked a lot; sometimes because individuals decide they want a […]