December 23, 2016

How A Well Formed Outcome Prevents Time Wasting!

One of the conditions of a well formed outcome is the locus of control. Does the person responsible for delivering on that outcome own it? And can they maintain it through to conclusion? More often than not, the answer to this question will pre-determine the way things turn out. So, […]
December 15, 2016

How to Guarantee Unparalleled Business Success!

There are no guarantees for business success; we know this. And yet the thought piqued your interest just the same, did it not? Is that because the optimist in you can imagine the possibility? Of course, one of the great presuppositions of NLP (Neuro Linguistic Programming) reminds us that ‘what’s […]
December 10, 2016

Why Meaningful Communication Shouldn’t Become a Thing of the Past…

Remember when writing to a pen friend was a common form of communication? My mum had a pen pal when we were growing up. She lived in Cambridge and once a year would come up to Manchester and stay with us for a week or so. I can still recall […]
December 4, 2016

What’s Irresponsible Behaviour Without Consequences? A Complete Lack of Ownership!

A proven track record can be favourable or disadvantageous. We tend to think of a proven track record as being a predictor of future behaviour when making a new appointment; the assumption being a positive outcome. Beware of developing a negative track record! It’s quicker to build a reputation for […]
November 26, 2016

Have an Emerging Coaching Style? Be Curious About People!

Business is about people. They make companies function well and they can cause them to fail spectacularly. Over the long term, successful organisations are those comprised of people-focused leaders. Those who can adopt a coaching style of management. Consider how you came to work in your industry. Did you choose […]
November 19, 2016

Think of Yourself as a Transformational Leader? Forget About the Detail!

Have you ever started out in a position conducive to you being a transformational leader? A role that fitted you perfectly? Only to find somewhere down the line that you had become a square peg in a round hole? It’s happened to me in the past. And I’ve found myself […]
November 12, 2016

Found a Winning Formula? What Worked Yesterday may not Work Tomorrow!

Leadership is not a popularity contest; it’s about our ability to bring out the best in people and there are a myriad of different ways to do that. In fact, there are probably as many permutations as there are people in leadership roles. The danger comes when we adopt an […]
November 5, 2016

Why Business Leaders Must Keep on top of Pressure Problems

Some mental traumas play out in front of our very eyes. I’ve seen business leaders lose it on the ‘shop floor’, to everyone’s horror. And the individual concerned has been completely unaware of the impact of their behaviour on employees. Take the Australian tennis player, Nick Kyrgios, 21 who was […]
October 28, 2016

Physician, Heal Thyself. How’s That Working out for You?

Whenever I raise a question or express uncertainty in my own life, some friends (not all) will say “Well you should know, you’re the coach” – helpful, not. There seems to be an underlying assumption that my role is to listen and offer insight to their narrative; whereas, in my […]
October 20, 2016

Employee Behaviours That Leave you Aghast!

A friend, currently living in India, circulated a video of their gardener mowing the lawn. Rather than using a lawn mower (which I am reassured they do possess), he was trimming the grass on his hands and knees with a pair of pruning shears! Several thoughts popped into my head, […]
October 15, 2016

Opportunity Knocking? Timing is Key!

In talks with a company that is new to Robertson Fox, it became apparent early on that they have a strong culture of learning and development; not that this should come as a surprise. What I found impressive however, was the Chief Executive Officer’s story. It turns out that after […]
October 7, 2016

The Power of the Silver Lining…

It’s common knowledge that our latest England manager has lost his job, after he was filmed offering advice on how to ‘get around’ rules on player transfers. Given his unreserved excitement at having finally secured his dream role, and to lose it again after one game in charge; we can […]
September 29, 2016

Alignment and Autonomy – a Contradiction in Terms?

Birds do it; fish do it; most companies wish they could do it. Let’s do it, let’s find a way… …to achieve both alignment and autonomy in the workplace. Birds do it through team work and co-ordination. Each bird is able to act independently whilst ensuring the group behaves cohesively; […]
September 23, 2016

The Speed Boat and the Liner…

An analogy used by one Senior Manager to describe the differences between his team and their Managing Director. The MD is likened to a speed boat travelling at eye-watering speeds; worlds apart from the larger plodding liner. The team are compared with a ship designed to transport people from one […]
September 16, 2016

Progress is Incremental; Success Subtle. Take Time to Notice Your Achievements!

“This is a ‘red letter’ day”, exclaimed my singing tutor. I had no idea what she was talking about. It was something to do with the way the air had moved on my palette as I was practising the exercises. The change was too subtle for me – I couldn’t […]