July 28, 2017

Simplify Business Goals and You’ll Have to Achieve Them!

In the past I have set some big, hairy, audacious business goals. Then I’ve freaked out! Unless and until I revisit the ‘why’ question I won’t have the motivation to implement the goal. And a lack of drive puts a damper on creativity. We need our creative juices to flow […]
July 21, 2017

Improving Performance Depends More on People Than Process

Improving performance is always high on the agenda; whether I’m in discussions as the client or the provider. And one thing has become patently clear to me. People have to come before process. I recall one supplier who would routinely bombard me with ideas as to how I could promote […]
July 7, 2017

Product Differentiation is More Than the Widgets you Sell!

Ever think of yourself as a product in the business context? Well, you can be a source of product differentiation in the organisation; regardless of position. In fact, you already are, whether you know it or not. I was surprised the first time a student I didn’t know approached me […]
June 9, 2017

Effective Leaders can Translate Strategy Into Practice!

Research has shown that the biggest continuous challenge faced by CEOs is the ability to keep all plates spinning in the here and now, whilst planning for the future. And effective leaders know how to do that. Typically, leaders are better at one than the other. Those of you who’ve […]
June 2, 2017

Sustainable Success and Overnight Success a Contradiction in Terms!

Reaching the top in any field is a momentous achievement. And no doubt it involves working hard over a prolonged period of time. Sustainable success, on the other hand, is an entirely different proposition. Since Novak Djokovic finally won the French Open – becoming the only man to hold all […]
May 25, 2017

The art of Collaborative Engagement

Collaborative engagement was at its best following the recent terrorist attack in Manchester. On a personal level I witnessed its power. The number of friends, colleagues and acquaintances who made enquiries as to my well-being; and that of loved ones was mind-blowing. One individual I had met only once before! […]
May 12, 2017

Start a Task and Lose Personal Motivation? Here’s how to Follow Through!

A perceived lack of time usually results in a lack of personal motivation. General ‘busyness’ stops us from getting things done; specifically those tasks that we see as important. Let’s take reading as a case in point. Indeed, there are a lot of leadership books in my office ‘library’. I […]
May 5, 2017

Delayed Gratification a Leadership Trait?

That I do delayed gratification with aplomb is sometimes irksome to me. Mostly when I’m ready to do, be or have something and encounter a block of some kind. That’s when I become impatient. After all, I’ve waited long enough and I want the reward now! There’s a lot of […]
April 14, 2017

Inspiration Comes before Motivation. Leaders Inspire so Employees can Act!

We’re all looking for inspiration. The inspiration to grow, develop and break out of self-imposed restraints. When we’re inspired then we act. And that action is fuelled by self-motivation. Early on in my career as a General Manager I discovered that you can’t motivate people; not really. That’s why organisations […]
March 31, 2017

Competitive Advantage is Often Born out of Dysfunctionality!

We’re all looking for a competitive advantage; a condition that sets us apart from all the rest. And developing that from scratch in business is a tall ask. Even in the world of sport this concept is easier to adopt in some disciplines than in others. Take Dave Brailsford (British […]
March 21, 2017

When Business Growth Scuppers Exemplary Leadership

Exemplary leadership isn’t about doing everything yourself. You’re busy, working flat out and at times meeting yourself coming backwards. I get that. Or maybe you believe you’re best placed to be out on the road. Since closing deals or serving customers brings some satisfaction. And at least you’re acting on […]
March 18, 2017

The art and Science of Creative Employee Engagement

People are not all alike. We know this. So, creative employee engagement requires you to see your employees – really see them. And to learn what makes them tick. A manager told me recently that he often sees people flouting company rules as he walks around the office. Uncertain about […]
March 10, 2017

Executive Development Requires a Flexible Approach

Executive development is the preserve of the top 5% to 10% of the organisation. And that membership has a tendency to morph and change over time; until eventually you end up with a well functioning team – at least that’s the plan! To begin with there has to be (at […]
March 3, 2017

Developing a Leadership Pipeline That Works

There are different ways to nurture the leadership pipeline in your organisation. Your approach may not work for everyone. And yet the only views that matter belong to the people who work for you. Eddie Jones, England rugby union coach, calls the players that come off the bench ‘finishers’ rather […]
February 28, 2017

Helen Broughton’s Story – Leadership & Management Stock-take (2016)

“There are companies out there that are all great at delivering these generic management surveys that cut the data however you want it cutting and will feedback. Where you add value, Robyn, is that you follow through. Your work does not stop at you handing me a report, you will […]