Leadership is About Relationship Management – True or False?


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Leadership is About Relationship Management – True or False?


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This was a question I asked a group of final year and post graduate students when running a session on Inspirational Leadership.

Whilst the majority recognised this statement as true; a few saw it differently. They felt that if leadership is about relationship management, then that’s too much to think about as well as putting across a strong case of what you really believe. To them this means you’re thinking too much about other people and keeping them happy.

It’s interesting to me that some people enter the work place already thinking that keeping people motivated and happy is a distraction from the day job.

I can understand why managers might see it as time consuming – it is. There’s a sense of certainty that comes from being measured on what you deliver yourself; as opposed to achieving results through others, which can seem less tangible.

The fact is that being able to build trusting relationships is a requirement of effective leadership; and that investment pays dividends in the longer term. Here are some of the benefits you can receive:

1. It allows for healthy debate and whilst you may not always reach a consensus, you are more able to settle on a course of action

2. It provides you with a network of people who can help you accomplish a wide range of goals

3. It promotes co-operation throughout the organisation – not just internally; with clients too

4. Company profits sky rocket because everyone is fully engaged and doing the right things every day

5. Employee satisfaction levels improve because everyone feels part of something bigger than themselves

Now that makes relationship building worth the effort, wouldn’t you agree?


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Robyn Robertson

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